Concept
What are you aiming to deliver?
Who will be your core clientele?
How will your decor, ambiance and services and experiences offered reflect your brand’s story to your guests?
Design
An elegant and modern spa created to cater to a young international clientele (Mazatlan, Mexico):
Development
Custom designed menus, rituals and experiences implemented with international world-class training will set your spa apart.
Operations
Superior Operational Procedures, sales and marketing savvy and sound financial planning set you up for success.
Recruitment
Build a team of qualified, passionate individuals and develop a strong and positive corporate culture from the start.
Training
Sara works alongside a variety of industry experts and international trainers to deliver courses that cover all aspects of spa, wellness, and lifestyle including spa therapy, team building, mindfulness, management coaching, workplace wellness, growth mindset and much more.
Management
Ongoing support and mentorship of the management and team ensure best practices, continuous evolution and sustainable growth.
Staff training short courses
- Retail training
- Wellness trends training
- Infuse your Spa with Love / Infunde tu Spa con Amor
(training delivered in Spanish or English)
Testimonials / Testimonios
Gabriela Gergic
Cielo y Tierra Spa
I found the experience very interesting and meaningful, especially due to the way the content was brought to a personal level. Starting from our own emotions, preferences, and sensibilities was a very valuable approach to me, which was then naturally integrated into our daily work of providing wellness with love. I especially appreciated how the importance of genuine connection with guests, visitors, and clients was addressed.
I really enjoyed the experience, which was also carefully designed and excellently guided by Sara.
Gabriela Gergic
Cielo y Tierra Spa
Para mí fue una experiencia muy interesante y significativa, especialmente por la forma en que el contenido fue llevado al plano personal. Comenzar desde nuestras propias emociones, gustos y sensibilidad me pareció un enfoque muy valioso, que luego se integró de manera natural a nuestra labor cotidiana de brindar bienestar con amor. Destaco especialmente cómo se abordó la importancia de la conexión genuina con huéspedes, visitantes y clientes.
Disfruté mucho la experiencia, que además fue cuidadosamente diseñada y excelentemente guiada por Sara.
Jessica Heredia
Consciencia Wellness
“Infunde tu Spa con Amor” la propuesta de Sara Jones, rescata la importancia de la sensibilidad, la presencia y la intención detrás del servicio, recordándonos que la verdadera experiencia de spa nace de la conexión auténtica entre personas.
Desde mi trabajo en estándares de calidad, encuentro especialmente interesante cómo este enfoque emocional complementa los aspectos técnicos de la gestión. Me parece una oportunidad para seguir integrando estas perspectivas: lo afectivo, lo experiencial y lo estratégico. Cuando estos mundos dialogan -el corazón del servicio y la estructura que lo sostiene-se alcanza una excelencia sostenible.
Aprecio la invitación de Sara a volver a lo esencial y creo que su mirada abre un espacio importante para continuar fortaleciendo la profesionalización del sector wellness.
Jessica Heredia
Consciencia Wellness
“Infuse Your Spa with Love,” a proposal by Sara Jones, highlights the importance of sensitivity, presence, and intention in service, reminding us that a true spa experience stems from authentic human connection.
From my experience in quality standards, I find it particularly interesting how this emotional approach complements the technical aspects of management. I see it as an opportunity to continue integrating these perspectives: the emotional, the experiential, and the strategic. When these worlds come together -the heart of service and the structure that supports it- sustainable excellence is achieved.
I appreciate Sara’s invitation to return to the basics, and I believe her perspective opens up an important space to further strengthen the professionalization of the wellness sector.
Andrés Silva
Atleta olímpico uruguayo de pista y campo
Preparador físico, entrenador de fitness e instructor de bienestar
Andrés Silva Academia
Me ayudó a ver con más claridad cómo cuidar la experiencia de principio a fin: desde el servicio hasta los pequeños detalles que hacen que la gente se vaya mejor de como llegó.
Me hizo pensar mucho en mi proyecto y ponerme a hacer pequeños cambios sin costos altos. Gracias por el contenido y el cariño con el que lo transmiten.
Andrés Silva
Uruguayan Olympic track and field athlete
Physical trainer, fitness coach, and wellness instructor
Andrés Silva Academia
The training helped me see more clearly how to nurture the experience from start to finish: from the service itself to the small details that make people leave feeling better than when they arrived.
It also made me reflect deeply on my project and begin making small changes without high costs. Thank you for the content and for the care with which it is presented.
